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Dec 26,  · Thanks for joining the Zoom Community! The best way to solve this issue since you cannot access your old email address is to choose another sign-in method to access your account and then use the support article below to access your Zoom profile and change the email address associated with your account. . Jun 01,  · In the navigation panel, click Account Management then Account Settings. Your account settings will be listed under three tabs: Meeting, Recording, and Audio Conferencing. Navigate to the setting you want to change. Click the lock icon to lock a setting. If you lock a setting, users on your account will not be able to change this setting. Oct 25,  · The email I used to purchase an annual Zoom account will be discontinued in a few weeks and I need to change it here but I could only find in my profile the option to change my login email, which is something different.    

 

- Can i change the email on my zoom account

 

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I want to change my email address because I am unable to access my old email address I am unable to confirm the change Hello, My name is Brandon. Thanks for joining the Zoom Community! The best way to solve this issue since you cannot access your old email address is to choose another sign-in method to access your account and then use the support article below to access your Zoom profile and change the email address associated with your account.

I believe you didn't got the post question right. I'm having the same issue and if you have a solution I'll be really happy to hear.

I created my account in December and I used the email of my previous company to do it. By march I switched my company and email address but I never changed my account email during this time. Now I want to update my email but to confirm this switch, zoom sent an email to my previous email which I don't have access anymore the email was deleted once I left the company. So I don't have any means to access the old email to finalize the process.

Do you know another way to confirm the switch? Could you kindly submit a ticket and you can connect with me through the community? I will send you a request to connect and we can determine this issue that way. Would this be okay with you? I will take care of it through Zoom and send you a follow up email through the email that you are signed in with. We have converted your Zoom Community discussion into a support request because it is a unique case that may be more appropriately handled by our Support Agents.

Your request has been received. We strive to answer this support request as soon as we can. In the meantime, the following resources are available. How-To Videos. Daily Live Trainings. FAQs for Owners and Administrators. Our system will continue to update you on the status of your ticket.

Thank you for choosing Zoom. This doesn't work since it relies on seeing a confirmation e. As stated in the question, if you don't have access to the old account, how does one change the e. Please try to answer the question rather than re-iterating the standard process….

I have already bought a new PRO account, because after 3 days of my efforts to explain the problem, I simply did not succeed. I can't access the old email because it's canceled.

So I can't download the verification code. Logically, I can't change the mail in my account, because I can't get into it. Hey hgardman1 , for this unique discussion, you can contact our Zoom technical support and they can further look to assist you with your issue! If you have any issues opening a ticket, please let me know and I can further help!

I created my account in and I used the email of my previous company to do it. T his email is no longer working , I never changed my account email during this time a I can't access my zoom account now to change it. Now I want to update my email but to confirm this switch, zoom sent an email to my previous email which I don't have access anymore the email was deleted.

Can I use it for both? Email addresses are not allowed to be displayed in the community. Can you please submit a Technical Support Ticket to our team, where we will be happy to assist you with the issues you are facing? Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.

Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Chat Change my email address. Change my email address. All forum topics Previous Topic Next Topic.

YaBoiB Community Champion. If this response was helpful for you, please do not forget to click on the accepted solutions button!

In response to YaBoiB. Hello Brandon, I believe you didn't got the post question right. Community Champion. That would be great Brandon! How can we proceed? I look forward to assisting you. RN Zoom Moderator.

If my reply helped, don't forget to click the accept as solution button! GarethWaterman Observer. In response to GarethWaterman. RVC Observer. Hello I'm having the same issue and if you have a solution I'll be really happy to hear. In response to RVC. I have got personal accout too, Basic. Cats4sale Observer. In response to Cats4sale. Hello All, Email addresses are not allowed to be displayed in the community. Thanks, Brandon If this response was helpful for you, please do not forget to click on the accepted solutions button!

Post Reply. Related Content. How to simplify sign-in for attendees on a multi-session Zoom Events?

 

Change my email address - Zoom Community.Change your email address | Slack

 

Note: When the zoom view is changed, the setting is persistent on all future messages you compose, reply to, or forward. Use the Zoom control at the right, bottom of the Outlook window. Compose a New Email. Need more help? Expand your skills. Get new features first. Was this information helpful?

Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? The confirmation link will take you to your Account page in a browser.

If you're not signed in to Slack when you click Confirm your email address , use your old email address to sign in to save the change. By Email Address , tap expand. Enter your current password and new email address. Double-check that you've spelled the email address correctly.

Tap Update Email. Check the confirmation email in your new email inbox with the subject line Confirm your new email address. Open the email and tap Confirm your email address. Open your email settings and check for typos in the email address. If the address is incorrect, you can change it by following the steps above. Thanks so much for your feedback! Got it! Was this article helpful? Yes, thanks! Not really.